Refund policy
REFUND POLICY
30-DAY GUARANTEE
At Heroes Calling, we hold ourselves to the same standards we expect from our gear. If your order doesn't meet those standards, we'll make it right.
We offer refunds for:
- Items that were sent incorrectly
- Damaged or defective products
- Quality issues that don't meet our standard
Refund requests must be made within 30 days of the purchase date.
HOW TO REQUEST A REFUND
Contact us at heroscallingapperal@gmail.com with your order number and a brief description of the issue. No lengthy explanations needed—just the facts.
We'll respond within 48 hours and get you squared away.
OUR COMMITMENT
If it doesn't meet your standards, it doesn't meet ours. Simple as that.
This Refund Policy may be updated at any time. For the most current version, contact us at heroscallingapperal@gmail.com.
For best results and longest product life, follow the care instructions provided with your order.